Trust & Safety
Trust & Safety at Tutriva
Tutriva is committed to creating a safer, more transparent, and more respectful learning environment for students, guardians, and Tutors.
Our Approach
Tutriva is an education marketplace that helps families connect with independent Tutors. We provide tools for Tutors to present their experience, teaching areas, availability, and professional background.
Tutor Declaration
Tutors on Tutriva are required to confirm that:
- The information they provide is accurate and truthful to the best of their knowledge.
- They agree to communicate with students and families professionally and respectfully.
- They agree to follow the Tutriva Tutor Code of Conduct.
- They do not have any criminal convictions or legal restrictions that would prevent them from working with students or minors.
- They understand that false or misleading information may result in removal from the platform.
Credentials and Qualifications
Tutors may choose to provide information such as:
- Education background
- Teaching licenses or certificates
- Professional certifications
- Subject expertise
- Teaching experience
- Willingness to share supporting documents with families upon request
Important Notice
Unless explicitly stated, Tutriva does not independently verify all Tutor credentials, licenses, certificates, background records, or qualifications.
The information shown on tutor profiles is generally provided by the Tutors themselves. Families are encouraged to conduct their own due diligence before booking lessons, especially when working with a new Tutor, arranging in-person sessions, or engaging services for minors.
Family Due Diligence
Before booking lessons, families may ask Tutors to provide additional information, such as:
- Teaching experience
- References
- Certificates
- Professional registration details
- Sample lesson plans
- Supporting documents where appropriate
For in-person lessons, families should take additional safety precautions, including choosing appropriate learning environments and ensuring adult supervision where necessary.
Reporting Concerns
If a student, parent, or Tutor has a concern about inappropriate behavior, misleading information, unsafe conduct, or platform misuse, they may contact Tutriva.
Contact: support@tutriva.comTutriva may review reported concerns and may remove or suspend accounts that violate platform policies.
Frequently Asked Questions
Does Tutriva independently verify tutor credentials?
Unless explicitly stated, Tutriva does not independently verify all tutor credentials, licenses, certificates, background records, or qualifications. Information shown on tutor profiles is generally self-declared by tutors.
What information is self-declared by tutors?
Tutors may self-declare education background, teaching credentials, professional certifications, subject expertise, teaching experience, and willingness to share supporting documents with students and/or their guardians upon request.
What should families do before booking lessons?
Families are encouraged to review tutor profiles carefully, ask appropriate questions, request supporting documents when appropriate, and make informed decisions before booking lessons.
How can users report safety concerns?
Students, parents, guardians, tutors, or other users may contact Tutriva at support@tutriva.com to report inappropriate behavior, misleading information, unsafe conduct, or platform misuse.